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3404 Views 10 Replies Latest reply: 2016-05-18 09:43:22


  •   Level 2   
    (17) points
    Joanne Dunn
    2016-04-26 17:03:08

    Installed the PC link software, for printing from the tablet, it wouldn't run because it kept saying that it couldn't find Adobe Reader despite the fact that it was installed on the computer.  Tried downgrading Adobe from the DC version to Version 10 and it still didn't work.  Also tried to email enabling me to print off, did not work.

    Tags: maxisys


  •   Level 3   
    (75) points
    Riyadhkhalid

    2016-04-27 01:43:55 (Reply to:Joanne Dunn)

    You can send the report to your email then you can printed from your email. 


  •   Level 9   
    (3413) points
    Support02

    2016-04-27 08:09:09 (Reply to:Joanne Dunn)

    May we know what's the version of our Adobe Reader? What's the language of your Adobe Reader? And also your Windows system version?

  •   Level 2   
    (17) points
    Joanne Dunn
    2016-04-28 17:30:52 (Reply to:Riyadhkhalid)
     Thank you but there are certain reports with no option to email.

  •   Level 2   
    (17) points
    Joanne Dunn
    2016-04-28 17:45:22 (Reply to:Support02)
     I am using Adobe Acrobat Reader DC, recently updated to this version.  English and using Windows 10 Pro

  •   Level 9   
    (3413) points
    Support02

    2016-04-29 09:47:43 (Reply to:Joanne Dunn)

    It is suggested you download Adobe reader 9 English version to have a try. We tested Adobe Reader 9 and can work well.

  •   Level 9   
    (5837) points
    Ashraf

    2016-05-01 09:34:32 (Reply to:Support02)

    Support:

    Its a high time now you should ask your IT Engineers to add a B/Tooth Option in your Maxisys Table so it can find the printer own its own so we can select the printer directly from the Table and print it direct from the Maxisys Table like any other Android Mobile Phones...........  

  •   Level 2   
    (17) points
    Joanne Dunn
    2016-05-05 12:17:36 (Reply to:Support02)
     Adobe 9 leaves me open to security holes as is an old version.  Is there another option?  Is this a common problem?

  •   Level 9   
    (3413) points
    Support02

    2016-05-07 06:35:59 (Reply to:Joanne Dunn)

    Sorry our program can't be compatibel with Adobe Reader 10 at present.

  •   Level 2   
    (17) points
    Joanne Dunn
    2016-05-17 15:06:46 (Reply to:Support02)
      So....everyone who has this system uses Adobe 9 or lower?  My security system does not allow me to download Adobe 9.
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